Welcome to Town Hall
Let us know how we can help — we love hearing from our citizens (big and small)!

✉️ Quick Message
Have a question, a suggestion, or just want to say hi?

Whether you're wondering about your box, have a brilliant idea for a future mission, or want to send us a picture of your little tyke in action — we’re all ears!

🖍️ Fill out the form below and we’ll reply faster than a pretend fire truck 🚒

🕰️Hours of Operation

Our Office Hours (a.k.a. grown-up time):

Monday–Friday: 9:00 AM – 5:00 PM (EST)
We usually reply within 1 business day — sometimes faster if we’re not in the middle of a puppet show.

📦 Shipping or Subscription Questions?

Box questions? We’ve got answers.

• Check our FAQ page for quick help on shipping, orders, or how the magic works.

• Need to pause, swap, or cancel? Visit Your Account.

Still stuck? Send us a message — we're happy to help.

📸 Share the Fun!

Show us your little roleplayers in action!

We LOVE seeing how your tykes are exploring Tykesville. Tag us on Instagram @tykesvilleuk or use #Tykesvilleuk for a chance to be featured!